The New Zealand Film Festival Trust is a not-for-profit organisation that is only possible with the support of passionate volunteers and a small team of dedicated staff. Our head office is located in Wellington and is complemented by an Auckland team. We also have further support in Christchurch and Dunedin who help make Whānau Mārama: New Zealand International Film Festival a success in our key centres.
We're seeking a ticketing whizz to take on the role of managing box office and ticketing for NZIFF in Wellington, working to ensure effective, accurate and efficient sales of tickets, and timely and accurate reporting on ticketing activity. The roles also assist with administrative tasks across the Festival and the coordination of NZIFF events.
REQUIRED SKILLS AND EXPERIENCE / NGĀ PUKENGA
- Experience in management of ticketing operations
- Experience either in cinema box office management or working in festival event ticketing
- Excellent customer service skills
- Demonstrated conflict resolution and problem-solving skills
- Experience instructing and supervising others
- Ability to work under pressure, identify and effectively manage stress in self and others
- Advanced verbal, written and interpersonal communication skills
- Advanced time management, organisational and multi-tasking skills with high attention to detail
- Intermediate skills in Microsoft suite, Dropbox, and project management platforms (preferably Airtable) with an ability to learn new systems quickly
- Full, clean drivers’ licence
See here for the full jub description for the Wellington Ticketing and Box Office Manager.
TERM OF CONTRACT / TE ROA O TE MAHI TAHI
The Wellington role is a contract position for the period of 8 June to 6 September 2026 based in Wellington.
TO APPLY / TONO MAI
To apply, please send a cover letter and your CV to .
Applications close Friday 29 May. Early applications are encouraged. Shortlisted candidates will be notified by Monday 1 June with interviews to take place shortly after.
Applicants for this position must have NZ residency or must already hold a valid NZ work visa.
Thank you all volunteers who have already registered to be a part of NZIFF 2026. We’re humbled by the number of dedicated volunteers who return every year, as well as new faces who want to become part of the team.
Volunteer applications are now closed for the 2026 festival, and we will be in touch with those who have already registered in the coming weeks.