Work With Us

The NZ Film Festival Trust is a not-for-profit organisation that is only possible with the support of passionate volunteers and a small team of dedicated staff. Our head office is located in Wellington and is complemented by an Auckland office. We also have fabulous personnel in Christchurch and Dunedin who help in making NZIFF a success in the main centres.
Opportunites are posted below as they become available. 

Audience Development Coordinator (Wellington)

The Audience Development Coordinator uses a variety of resources to identify, reach and communicate with niche community groups, key influencers and relevant organisations and businesses, all with a sales approach to promoting NZIFF films. The Audience Development Coordinator will be the main contact for these relationships, managing group bookings through to successful conclusions.

REQUIRED SKILLS AND EXPERIENCE / NGĀ PUKENGA

  • Experience in philanthropic relationships in the Arts is beneficial
  • Knowledge of non-profit sector fundraising
  • Entrepreneurial approach to networking
  • Advanced and demonstrated knowledge of social media platforms
  • Previous experience managing a CRM database is advantageous
  • Strong computer skills including Microsoft Office (Word, Excel, Outlook), project management tools Slack and Trello, cloud-based CRM tools, file management tool Dropbox, and ideally Adobe software (Photoshop, InDesign)
  • Competent and confident phone skills with the ability to cold call in a warm and engaging way
  • Excellent communication skills – both written and spoken
  • Methodical and enterprising research habits
  • Ability to manage colleagues and volunteers to ensure projects deliver on time
  • International film festival experience would be beneficial but not necessary

KEY RESPONSIBILITIES / NGĀ TAKOHANGA

  • Develop the strategies for audience development, in conjunction with the Communications Manager & Festival Director, and aligned with the NZIFF marketing strategies
  • Work with the Festival Director, Programmers and Publicists to identify and prioritise areas of audience development, identify fundraising potential and engagement for films within the programme
  • Put outreach strategies into action in each region as NZIFF travels around New Zealand with the help of colleagues, volunteers and venue staff
  • Develop and manage direct marketing materials on particular films or groups of films to distribute to appropriate businesses, community groups, retail stores, libraries etc. 
  • Leverage ticketing agency(s) databases for targeted direct mail and promotion opportunities
  • Manage and update the CRM database (cloud-based software Insightly) of business and community contacts
  • Manage fundraising and group booking requests as they arise
  • In consultation with the Communications Manager coordinate agreed outdoor activations
  • Assist All Ages Programmer with coordination of Shorts for Schools screenings

TERM OF EMPLOYMENT

This is a full-time contract position for the period of 11 May to 28 August 2020.

TO APPLY / TONO MAI

To apply, please first request the full job description and further application details by emailing .

Applications close 5pm, Sunday 15 March. Early applications are encouraged, with interviews likely to commence prior to the date of closing. Shortlisted candidates will be notified no later than Friday 20 March.

Applicants for this position must have NZ residency or must already hold a valid NZ work visa.

This position is Wellington based.

Wellington Festival Manager

This role is responsible for the event management of NZIFF in Wellington. The Wellington Festival Manager recruits, trains and oversees the staffing required for NZIFF Wellington venues; coordinates NZIFF ticketing in Wellington; and is the key contact for ticketing, venues, NZIFF venue staff, and dealing with patron issues during the NZIFF season.

REQUIRED SKILLS AND EXPERIENCE / NGĀ PUKENGA

  • Previous cinema management experience is essential. Applications will not be accepted or considered without this
  • Ability to manage staff and volunteers to ensure deadlines and targets are met
  • Demonstrated conflict resolution and problem solving skills
  • Excellent customer service skills
  • Excellent communication skills – both written and spoken
  • Strong attention to detail
  • Strong computer skills including Microsoft Office (Word, Excel, Outlook) and sound knowledge of office equipment and functions

KEY RESPONSIBILITIES/ NGĀ TAKOHANGA

Staffing

Recruit, roster, train and manage cinema managers, floor staff & volunteers, cinema and box office ticketing staff and projectionists as required

  • Recruit, train and oversee cinema staffing, including working with venues to ensure staffing adequate to the reasonable requirements of NZIFF patrons. This includes fire evacuation training
  • Arrange and oversee training for cashiers and managers on the ticketing selling system
  • Work with the NZIFF venues to ensure that there is a clear understanding of lines of responsibility for all staffing including Venue Managers, Projectionists, Ushers, Information Desks, Cashiers and technical staff

Ticketing

Administrative contact for the NZIFF Wellington Ticketer (Vista). Oversee and assist the Ticketing Supervisor in the following areas.

  • Coordinate installation of POS equipment at the NZIFF box office, venues and office
  • Compile theatre plans, holds and selling patterns
  • Load ticket pricing and venue information onto the ticketing system and update censorship information as it comes to hand
  • Issue complimentary and paid tickets and passes for staff, filmmakers, guests, sponsors, distributors, exhibitors and media as directed
  • Oversee audit of the venues daily sales sheets and reconciliations
  • Handle patron enquiries – and complaints – on ticketing

Equipment

  • Arrange equipment hire & installation as necessary. Includes Eftpos machines, phones, internet connections, lighting, mics and box office setups.
  • Assist in set up for functions, filmmaker appearances and Live Cinema performances as authorised by the General Manager

Events

NZIFF events include Programme Launch, Gala, Closing Night and special guest events

  • Participate in team planning
  • Roster, train and oversee staff to adequate staffing levels
  • Assist with setup and pack-out of events

During NZIFF in Wellington

The Wellington Festival Manager is main contact for patrons, cinema staff and volunteers during NZIFF.

  • Manage NZIFF staff and volunteers, act as the communication hub ensuring information is dispensed as required to staff
  • Ensure NZIFF scheduled public announcements and guest introductions are made and make announcements/introductions at screenings as required.
  • Ensure technical standards of film presentation are met.
  • Maintain a list of added sessions and programme changes, and ensure this information is readily available to NZIFF patrons. Ensure extra sessions are put on sale in a timely manner.

TERM OF EMPLOYMENT

This is a full-time contract position for the period of 2 June to 1 September 2020.

TO APPLY / TONO MAI

To apply, please first request a full job description and further application details by emailing .

Applications close 5pm, Sunday 15 March. Early applications are encouraged, with interviews likely to commence prior to the date of closing. Shortlisted candidates will be notified no later than Friday 20 March.

Applicants for this position must have NZ residency or must already hold a valid NZ work visa.

This position is Wellington based.

Ticketing Coordinator (Wellington)

This role will assist the Wellington Festival Manager with coordinating and overseeing the sale of NZIFF tickets in Wellington. The Ticketing Coordinator will train cashiers, oversee the setup of ticketing equipment, troubleshoot, handle customer enquiries and sell tickets on the NZIFF ticketing system. Additionally, they will assist the Wellington Festival Manager in the event management of NZIFF in Wellington.

REQUIRED SKILLS AND EXPERIENCE / NGĀ PUKENGA

  • Previous experience with a computerised ticketing system is essential (NZIFF Wellington uses Vista), including knowledge of ticket office operations and reconciliation practices
  • Experience supervising staff
  • Demonstrated conflict resolution and problem solving skills
  • Excellent customer service skills
  • Excellent communication skills – both written and spoken
  • Strong attention to detail

KEY RESPONSIBILITIES/ NGĀ TAKOHANGA

  • Training and overseeing cashiers, NZIFF office staff (as required), venue managers and venues own cashier staff on the NZIFF ticketing system. This will include managing cashiers to ensure they meet NZIFF service standards and monitoring appropriate ticketing staffing levels and crowd management in ticketing
  • Coordinating installation of POS equipment at the NZIFF box office, venues and office
  • Ensuring the ticketing agent has accurate cinema floor plans, selling patterns, holds, censorship and session information (and that these are checked prior to going on sale)
  • Loading session information, ticket pricing, holds and venue information onto the ticketing system and updating censorship information as it comes to hand
  • Issuing complimentary and paid tickets and passes for staff, filmmakers, guests, sponsors, distributors, exhibitors and media as directed
  • Overseeing audit of the venues and the office daily sales sheets and reconciliations
  • Assisting the Wellington Festival Manager in the setup and pack-out of events
  • Coordination of the venue packs and venue box office setup; arranging cinema signage
  • Assisting the Wellington Festival Manager with volunteer rostering, volunteers and NZIFF venue staff induction
  • Deputising for the Wellington Festival Manager during NZIFF Wellington (as required for various tasks).

TERM OF EMPLOYMENT

This is a full-time contract position for the period of 22 June to 21 August 2020.

TO APPLY / TONO MAI

To apply, please first request the full job description and further application details by emailing .

Applications close 5pm, Sunday 15 March. Early applications are encouraged, with interviews likely to commence prior to the date of closing. Shortlisted candidates will be notified no later than Friday 20 March.

Applicants for this position must have NZ residency or must already hold a valid NZ work visa.

This position is Wellington based.

Volunteer at NZIFF

We love volunteers!

If you’re passionate about film, event management and/or communication then consider volunteering with NZIFF. We offer a friendly environment with flexible hours, copious amounts of tea and coffee, plus complimentary movie tickets. Sometimes there's also cake.

Volunteer Ushers - Auckland, Wellington, Christchurch, Dunedin

We require an army of volunteers to assist with ushering film screenings at our cinema venues around town. We’re humbled by the number of returning volunteers every year but we do welcome new enquiries.

We require a commitment from Volunteer Ushers to be available prior to NZIFF for one to two hours of training, plus a commitment to be available for a minimum of eight ushering shifts during NZIFF.

If you are interested in volunteering, please register your interest via our form, here.

Wellington Office Volunteers

In Wellington, we also require a small number of office, website and outreach/publicity volunteers. We are unable to accommodate volunteers outside of Monday to Friday 9am to 5pm due to staff workloads. Thank you.

Assist with

  • Preparing promotional materials
  • Assisting with outdoor activations, such as programme distribution
  • Checking and updating information in various databases
  • Researching and contacting community groups
  • Sorting and copying rating certificates
  • Updating website back-end
  • Helping with packing gift bags
  • General office assistance

Skills required

  • Good communication skills
  • Proactive, problem-solving attitude
  • Good computer literacy
  • A love of film is a definite bonus

Period

  • In Wellington we require assistance during the months of March, April, May, June and July. We are only able to accommodate volunteers in the office during normal working hours (Monday to Friday 9am to 5pm).

If you are interested in volunteering, please register your interest via our form, here.